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Comprehensive training and development materials are skillfully designed—from product and sales training manuals…to video support and computer based training programs…to customer service and customer relationship management—for both retail and e-tail businesses. |
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 Partnering with the client’s needs, thorough and user-friendly product and sales training manuals are customized. In addition, selling tools and selling support materials are developed to enhance product and sales training programs. |
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 Whether selling face-to-face in a store environment, selling over the phone, or selling in your own business…customer service and communication skills are essential for success today. Are your people servicing your customers beyond expectations or are they just mediocre? We will help you assess their performance and develop targeted training programs to maximize their service skills. |
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 To further expand the adult learning perspective, video and computer based training programs are produced. These are especially helpful where there may not be staff available to do one-on-one or group training sessions OR where effective training follow-up or reinforcement is needed for any key program. |
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 In the full service industries of spas and salons, there are unique needs for not only delivering the ultimate in client service, but special skills are needed for retailing and selling products within a salon/spa environment. |
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 The world of makeup is an ever-changing field, with new colors and techniques being introduced daily. Developing a talent for color, as well as makeup application are skills we can significantly improve. Selling and demonstrating makeup with customers is an art that can be taught…allow us to help you in achieving sales success. |
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  Whether added training staff is needed for new product or new line launches, or is needed because of downsizing of full time training staff, we offer an array of highly qualified training professionals, with both international and domestic experience, who can conduct seminars, implement follow-up programs and enhance promotional activities. Each professional trainer has a minimum of 10 years of sales and product training experience. |
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