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Our menu of targeted management seminars has been customized to focus on the development needs of today’s manager—whether in the outside field force or in the office. These popular seminars have been touted as real-world from all our clients and have proven to be highly effective management growth tools. Each seminar has adjustable formats to fit your needs—whether l/2 day or full day format—and are ideal for national or regional sales meetings, as well as internal office venues.
Also, if there is a specific topic your company wants more help with that is not within this menu, please call upon us to develop a targeted seminar for that topic.
Once you become a “manager”, it becomes very clear that you are always looking to hire good people…it’s an unending task trying to recruit and interview candidates. This highly sought after seminar is designed specifically for managers to help in reducing employee turnover—through smart recruiting and focused interviewing skills.
This popular and practical seminar is designed to help managers at all levels of an organization identify not only their personal time-eaters, but also help them develop a “delegating” action plan. They learn how to effectively manage “up”—working with supervisors/ management. How to manage “out”—working with vendors/suppliers. And, how to manage “within”—working with their staff and their peers.
Every employee has been affected by the accelerated pace of change, but change can significantly slow down an employee’s productivity. This seminar is specifically designed for managers within organizations that experience frequent change…such as changing management teams, downsizing of staffing, new corporate cultures or visions, etc…and it helps them to effectively shift their job priorities and behavior to match the changes.
A typical company hears from only 4% of its dissatisfied customers…the other 96% just quietly go away and probably will never come back. This represents a serious financial loss to firms, stores and businesses. Are your employees “walking the talk” or are they just giving “lip service”? Because customer service is key in not only keeping your existing business, but in gaining future business, this seminar is for anyone in a sales or service-related position within your company.
Today’s effective managers are seen as mentors, tutors, or trainers...they should be influencing rather than intimidating, leading rather than bossing, and guiding rather than ordering. This seminar gives managers the skills on how to improve their employees’ job performance and productivity through effective coaching and communication skills.
This seminar is designed for managers who are frequently called upon to deliver presentations—whether to small, medium or large-sized groups.
Basic skills are given on how to develop and present well-organized, content-oriented presentations that will involve and influence their audiences.
KNOWING YOUR AUDIENCE is a follow up to SMART PRESENTATIONS OR can be a refresher course to those managers who are more experienced presenters. These advanced presentation skills deal with how to fine-tune the same presentation to diverse audiences and it evaluates how the audience perceives the presenter. Video-taping with feedback from the instructor and group is incorporated into this format.
On a daily basis, managers face situations requiring savvy negotiation skills—agreeing on appropriate completion schedules and deadlines for projects, problem solving with vendors or other departments, or negotiating staffing needs—whatever the issue, managers need to develop the art of getting what you both want. This interactive and hands-on seminar reviews the win-win skills, then practices them with real-life situations.<
